How do I upgrade? What do I need to do?
admin-ion2024-12-17T09:28:15+00:00Upgrading is easy! All you need to do is fill the form on this page and our team will upgrade your plan during our next bill cycle. You will [...]
Do I need to upgrade to 5G?
admin-ion2023-04-17T10:42:28+00:00Current customers on our €9.99 and €12.99 have the possibility to upgrade to our €14.99 plan to get 5G. Upgrading is not mandatory and you can choose to keep your [...]
Do I have to upgrade to the €14.99 plan to get 5G?
admin-ion2023-05-17T13:12:14+00:00Yes, 5G is only available for our customers on the €14.99 plan. If you are on our €9.99 or €12.99 plan, you will need to upgrade to our €14.99 [...]
Will I automatically be upgraded to 5G with my €14.99 plan?
admin-ion2023-04-17T10:40:03+00:00Yes, customers who are currently paying €14.99 will automatically be upgraded on February 28th. To use 5G, you must have a 5G enabled phone. You can check your phone eligibility [...]
I am paying €14.99 for my monthly bill, do I need to do anything extra for this to be applied to my SIM?
admin-ion2023-04-17T10:53:14+00:00No! Customers who are already on our €14.99 offer will automatically receive 5G from February 28th.
I have a €9.99/€12.99 plan, can I get 5G?
admin-ion2024-12-20T11:06:45+00:00Yes! You will need to fill out this form to request your plan be upgraded to our €14.99 5G plan. Your monthly price will increase from €9.99/€12.99 to €14.99 [...]
Does my area have 5G coverage?
admin-ion2024-12-20T11:28:19+00:00We have 5G available in 600 towns and cities across 1700 sites in every county in Ireland but you can check out your location on our coverage map by [...]
What is 5G?
admin-ion2023-04-17T10:51:42+00:005G is the fifth generation of mobile networks. It delivers a speed that is 10 times faster than 4G, giving you a seamless experience if you are streaming, gaming, or [...]