Enter the date and time you’d like your number to move – this date must be 3 days in the future if you schedule this move when ordering your SIM.

Enter your account type (prepay or billpay) and account number from your current provider. You can find your account number on your bill from your current provider.

Your number will start to move on at the time/date you select and will take up to 24 hours to complete. For customers who are moving to GoMo from an account with multiple mobiles it can take up to 48 hours to complete.

If you didn’t select to move your number when you ordered, don’t worry, you can do it as soon as you receive your new GoMo SIM.

Just login to your MyGoMo account, go to Account Details > Move My Number > follow the instructions & we’ll take care of the rest!

You can check your move Status in MyGoMo – if your move is showing ‘In Progress’ for more than 24 hours, get in touch with us via webchat.

Once you lose service with your current provider, you can now pop the GoMo SIM into your phone as your number is transferred.

Foe detailed steps on how to move your number please see our helpful guide.