Yes, 5G is only available for our customers on the €14.99 plan. If you are on our €9.99 or €12.99 plan, you will need to upgrade to our €14.99 plan.
Upgrading is easy! All you need to do is fill in the form on this page before 23:59 on the 24th of any month and our team will upgrade your plan during our next billing cycle. All requests submitted after this date will be upgraded to 5G the following month.
To use 5G, you must have a 5G enabled phone. You can check your phone eligibility on the supplier’s website
Happy with our €9.99 or €12.99 plans and don’t want to upgrade to 5G? That’s totally fine, your plan will stay as it is! You will continue to get the same great 4G service that you use today.