Usage / Connection Issues

Why is there a 6c charge on my bill?

2021-02-15T12:10:57+00:00

When activating iMessage on an iPhone, there is an SMS sent for verification as part of the activation. The cost for this SMS is 6c. This is a one off [...]

Why is there a 6c charge on my bill?2021-02-15T12:10:57+00:00

How do I get reconnected after paying outstanding bill?

2019-10-03T13:32:18+00:00

Once you pay your outstanding amount, your account will automatically reconnect. If you don't have service 24 hours after making a payment, please contact our Customer Support Team. [...]

How do I get reconnected after paying outstanding bill?2019-10-03T13:32:18+00:00

Why can’t I make a chargeable call?

2020-01-15T10:29:39+00:00

We have an out of plan spend limit of €30. This means you can spend up to €30 on charges that are not included in your plan. This includes Premium [...]

Why can’t I make a chargeable call?2020-01-15T10:29:39+00:00
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