Usage / Connection Issues Archives

How do I get reconnected after paying outstanding bill?

admin-ion2024-12-20T11:15:44+00:00

Once you pay your outstanding amount, your account will automatically reconnect. You may need to power your phone off and back on again to pick up service. If you [...]

How do I get reconnected after paying outstanding bill?admin-ion2024-12-20T11:15:44+00:00

Why can’t I make a chargeable call?

admin-ion2020-01-15T10:29:39+00:00

We have an out of plan spend limit of €30. This means you can spend up to €30 on charges that are not included in your plan. This includes Premium [...]

Why can’t I make a chargeable call?admin-ion2020-01-15T10:29:39+00:00

I have received a text about insufficient credit on my account?

admin-ion2020-01-15T10:25:17+00:00

We have an out of plan spend limit of €30. This means you can spend up to €30 on charges that are not included in your plan. This includes Premium [...]

I have received a text about insufficient credit on my account?admin-ion2020-01-15T10:25:17+00:00