Top FAQs
A €4.99 late payment fee is charged if your previous bill wasn’t paid by the due date. To keep your mobile service running smoothly and avoid any further late [...]
To access voicemail, simply dial 171 where you will be advised if you have any voicemails and be prompted to listen. To access voicemail while roaming, you can dial [...]
To turn off your voicemail, simply dial ##002# from your keypad and press the dial button.
To set up your voicemail dial 171 from your mobile and follow the instructions.
Premium rate texts are when you are charged by a third party, these are not included within your GoMo plan. Some of the most common types of premium rate [...]
You can get in touch with us via webchat here our chat will pop up when an agent is available. If you’re a GoMo customer head over to MyGoMo [...]
Enter the date and time you’d like your number to move – this date must be 3 days in the future if you schedule this move when ordering your [...]
Your bill will include your plan fee for the month in advance along with any charges for out of plan usage from the previous month. Out of plan Usage [...]
You will receive your bill on the 1st of each month and it will be due for payment on the 8th. We bill for the month in advance. So your [...]
After ordering your SIM you should receive: Order Confirmation SMS Order Confirmation email Email to register for your MyGoMo account. If you haven’t received these notifications after 24 hours, [...]
