Paying My Bill
Can I change my billing date?
admin-ion2019-10-03T09:09:34+00:00No. All billing dates are set and cannot be changed.
How do I get a refund?
admin-ion2019-10-03T13:37:55+00:00If there is a credit owed on your account, this will be applied to your next bill. If however credit is owed on your final bill after your contract [...]
What happens if I don’t pay my bill?
admin-ion2019-10-03T13:39:05+00:00All GoMo bills due must be paid on or before the date specified on the bill. This normally allows a period of 7 days after the bill date for [...]
When is my first bill due?
admin-ion2019-10-03T13:40:07+00:00A bill notification email will be sent to you on the 1st of each month when your bill is created and payment will be taken using the credit/debit card registered [...]
What are my allowances?
admin-ion2019-10-21T20:57:56+00:00To see your Calls, Texts and Data allowances go to our Fair Usage Policy here.
How much will calls, texts and Data cost if I go out of bundle?
admin-ion2019-11-11T12:53:42+00:00All Calls, Texts and Data allowances are included in your plan, inclusive of EU Roaming (with Fair Use Policy). For Rest of World roaming you will be charged standard rest [...]
How do I pay my outstanding bill?
admin-ion2019-10-03T13:56:27+00:00Simply log into MyGoMo, go to My Payments and click on "Pay Now" to pay an outstanding bill.
I want to change my payment details?
admin-ion2019-10-03T14:13:28+00:00To change your payment details log into your MyGoMo account, go to the My Payments section and here you can manage and update your payment details. [...]