Delivery issues, queries
How can I cancel my SIM order?
admin-ion2019-10-21T20:12:23+00:00If you need to cancel your order, please contact us here. In order to process an order cancellation we will need your order reference number.
My SIM hasn’t arrived?
admin-ion2024-12-20T11:13:23+00:00If your GoMo SIM hasn’t arrived after 10 working days, please get in touch with us by clicking on the chat icon in the bottom right of the screen [...]
Will you let me know when my SIM is on the way?
admin-ion2019-10-18T21:19:15+00:00Once your order is out for delivery you will recieve an Email and SMS so you know exactly when it will arrive. Remember, the order will be delivered to the [...]
How long will it take to get my SIM and how will it be delivered?
admin-ion2024-12-20T11:12:51+00:00Your SIM will be delivered to the delivery address on your order confirmation within 10 days by registered post. You will need to sign for your delivery. [...]