Moving your number to GoMo will take up to 24 hours to complete from the time/date you selected to schedule your move from. For customers who are moving to GoMo from an account with multiple mobiles it can take up to 48 hours to complete.

  1. Please check that you entered your previous provider’s account details correctly and try to move your number again.
  2. Check the date you selected for the move.
  3. If these steps are correct, please click on the chat icon in the bottom right of the screen where one of our agents will be happy to help!
  4. Remember, you can check the status of your move via your MyGoMo account.