I can’t log in to MyGoMo
admin-ion2019-10-21T22:42:37+00:00Forgot registered username/email address Click here to receive a reminder of the email address you registered with. Forgot Password Click here to reset your password. Need to register If you [...]
I want to change my password
admin-ion2019-11-11T13:15:35+00:00To change your password log into your MyGoMo account and update your password in the My Profile section.
I want to change my current username (email address)
admin-ion2019-10-21T20:34:43+00:00To change your username (email address) log into your MyGoMo account and update your username (email) in the My Profile section.
How do I change my Contact Preferences?
admin-ion2019-10-21T21:40:30+00:00You can manage and update your contact preferences in your MyGoMo account, click 'here' to update. There is a section for when you are a customer and when you're not. [...]
Why is My Account locked?
admin-ion2019-10-03T13:16:54+00:00Please contact us if your MyGoMo account is locked.
Do I pay to receive calls while roaming?
admin-ion2019-10-03T13:20:04+00:00If you are roaming outside of the EU, you will pay for receiving calls. Full details can be found here.
What’s included in my roaming allowance?
admin-ion2024-10-17T07:27:27+00:00The availability and quality of services when roaming may vary relative to that which you enjoy as a GoMo customer in Ireland due to regional differences including but not limited to [...]
Why have I been charged for my roaming data?
admin-ion2024-03-01T16:29:05+00:00In the EU you will be charged for roaming if you exceed your allocated allowance of 16GB. Data allowances if available at the time of roaming can be used while [...]
Roaming and can’t connect to data?
admin-ion2019-10-03T13:25:26+00:00If you cannot connect to data while roaming: Check data settings to ensure your data roaming is enabled. If you are roaming outside of the EU, make sure you [...]