FAQs Archive

Q: I am paying €14.99 for my monthly bill, do I need to do anything extra for this to be applied to my SIM?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text]No! Customers who are already on our €14.99 offer will automatically receive 5G from February 28th.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Do I have to upgrade to the €14.99 plan to get 5G?

admin-ion2023-05-17T13:12:14+00:00

Yes, 5G is only available for our customers on the €14.99 plan. If you are on our €9.99 or €12.99 plan, you will need to upgrade to our €14.99 [...]

Do I have to upgrade to the €14.99 plan to get 5G?admin-ion2023-05-17T13:12:14+00:00

Will I automatically be upgraded to 5G with my €14.99 plan?

admin-ion2023-04-17T10:40:03+00:00

Yes, customers who are currently paying €14.99 will automatically be upgraded on February 28th. To use 5G, you must have a 5G enabled phone. You can check your phone eligibility [...]

Will I automatically be upgraded to 5G with my €14.99 plan?admin-ion2023-04-17T10:40:03+00:00

I am paying €14.99 for my monthly bill, do I need to do anything extra for this to be applied to my SIM?

admin-ion2023-04-17T10:53:14+00:00

No! Customers who are already on our €14.99 offer will automatically receive 5G from February 28th.

I am paying €14.99 for my monthly bill, do I need to do anything extra for this to be applied to my SIM?admin-ion2023-04-17T10:53:14+00:00

I have a €9.99/€12.99 plan, can I get 5G?

admin-ion2024-12-20T11:06:45+00:00

Yes! You will need to fill out this form to request your plan be upgraded to our €14.99 5G plan. Your monthly price will increase from €9.99/€12.99 to €14.99 [...]

I have a €9.99/€12.99 plan, can I get 5G?admin-ion2024-12-20T11:06:45+00:00

Does my area have 5G coverage?

admin-ion2024-12-20T11:28:19+00:00

We have 5G available in 600 towns and cities across 1700 sites in every county in Ireland but you can check out your location on our coverage map by [...]

Does my area have 5G coverage?admin-ion2024-12-20T11:28:19+00:00

What is 5G?

admin-ion2023-04-17T10:51:42+00:00

5G is the fifth generation of mobile networks. It delivers a speed that is 10 times faster than 4G, giving you a seamless experience if you are streaming, gaming, or [...]

What is 5G?admin-ion2023-04-17T10:51:42+00:00

GoMo Announces 5G for Customers – 28/02/2023

admin-ion2025-04-24T08:29:45+00:00

All Calls, All Texts, All 5G Data GoMo, Ireland’s revolutionary digital mobile brand, today announced that all new customers and customers on the €14.99 package will now have access [...]

GoMo Announces 5G for Customers – 28/02/2023admin-ion2025-04-24T08:29:45+00:00

Which handsets support WiFi Calling?

admin-ion2025-03-20T08:47:47+00:00

The following handsets support WiFi Calling on GoMo: Android - Samsung Galaxy S6 and above, Samsung GalaxyA and J series from 2017 models and upwards, Huawei P and Mate [...]

Which handsets support WiFi Calling?admin-ion2025-03-20T08:47:47+00:00

Can I disable WiFi Calling or 4G Calling?

admin-ion2024-12-17T09:08:40+00:00

4G Calling & WiFi Calling services can be disabled in your Settings. 4G Calling may also appear as VoLTE on your phone.

Can I disable WiFi Calling or 4G Calling?admin-ion2024-12-17T09:08:40+00:00

How do I get WiFi Calling & 4G Calling?

admin-ion2024-12-17T09:09:18+00:00

4G Calling & WiFi Calling services can be turned on/off in your Settings. 4G Calling may also appear as VoLTE on your phone.

How do I get WiFi Calling & 4G Calling?admin-ion2024-12-17T09:09:18+00:00