Why is there a late payment fee on my bill?
admin-ion2025-04-02T07:24:37+00:00A €4.99 late payment fee is charged if your previous bill wasn’t paid by the due date. To keep your mobile service running smoothly and avoid any further late [...]
How long are voicemails accessible for?
admin-ion2025-03-11T08:51:50+00:00Voicemails are stored for 14 days.
How to access voicemail?
admin-ion2025-04-16T07:52:23+00:00To access voicemail, simply dial 171 where you will be advised if you have any voicemails and be prompted to listen. To access voicemail while roaming, you can dial [...]
How do I turn off my Voicemail?
admin-ion2025-04-16T07:51:50+00:00To turn off your voicemail, simply dial ##002# from your keypad and press the dial button.
How do I activate and set up my Voicemail?
admin-ion2025-03-11T08:48:52+00:00To set up your voicemail dial 171 from your mobile and follow the instructions.
Switching and porting compensation scheme
admin-ion2024-10-08T16:44:57+00:00Our commitment to delivering reliable mobile phone services extends to the customer experience when switching/porting your mobile phone number. If these commitments are not met you may be entitled [...]
Go Big or GoMo!
admin-ion2024-10-02T14:57:07+00:00Ireland’s first Digital-Only Mobile Provider Celebrates Five Years of Disruptive Innovation with more than 400,000 Happy Customers GoMo is celebrating with a three-week giveaway for customers, offering the chance [...]
I no longer want 5G and want to return to my previous €9.99/€12.99 price for life
admin-ion2023-04-17T10:49:22+00:00Unfortunately, it is not possible to return to your previous price plan of €9.99 or €12.99. If you no longer wish to use 5G, you can manually switch back to [...]
I am having trouble filling out this request form
admin-ion2023-04-17T10:48:46+00:00You are required to enter your GoMo account number, Email address and the mobile number for which you want to upgrade. All of these details can be found in your [...]