A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Name of Cookie | Host | 1st/3rd Party (name of 3rd Party) | Purpose |
|---|---|---|---|
| OptanonAlertBoxClosed | gomo.ie | 1st Party | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| eupubconsent | gomo.ie | 1st Party | This cookie is used by the IAB Europe Transparency & Consent Framework to store the user’s consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user’s consent. |
| PHPSESSID | gomo.ie | 1st Party | PHP session cookie associated with embedded content from this domain. This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| OptanonConsent | gomo.ie | 1st Party | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
| cookies.js | my.gomo.ie | 1st Party | This cookie determines whether to show the end user the cookie policy modal. |
| genesys.tracker.visitID | gomo.ie | 1st Party | Set by Genesys, the software we use for our webchat tool. This cookie times how long the user has been on the page. |
| cookies.js | chat.eircom.ie | 1st Party | Set by our webchat tool application to check if cookies are enabled or not. This is required for the tool’s functionality. |
| genesys.tracker.globalVisitID | gomo.ie | 1st Party | Set by Genesys, the software we use for our webchat tool. This cookie stores a unique uuid (anonymous session ID) for every user when they land on the page. |
| genesys.tracker.serverAlias | gomo.ie | 1st Party | Set by Genesys, the software we use for our webchat tool. Used for load balancing. |
| KC_RESTART | identity.gomo.ie | 1st Party | Cookie set by GoMo to restart the Key Cloak login process if necessary. |
| _ga | gomo.ie | 1st Party | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
| _gid | gomo.ie | 1st Party | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. |
| cookies.js | shop.gomo.ie | 1st Party | This cookie determines whether to show the end user the cookie policy modal. |
| __cfduid | cookiepro.com | 1st Party | Set by CookiePro, a Cookie Management Platform. This cookie ensures CookiePro can run despite any security restrictions based on the IP address, and does not contain any user information. |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Name of Cookie | Host | 1st/3rd Party (name of 3rd Party) | Purpose |
|---|---|---|---|
| _hjid | gomo.ie | 1st Party | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
| _hjIncludedInSessionSample | gomo.ie | 1st Party | Set by HotJar, a site performance tool that creates aggregated heatmaps and anonymised session recordings. This cookie is set to let Hotjar know whether a visitor is included in the data sampling defined by a site’s daily session limit. |
| _hjIncludedInSessionSample | shop.gomo.ie | 1st Party | Set by HotJar, a site performance tool that creates aggregated heatmaps and anonymised session recordings. This cookie is set to let Hotjar know whether a visitor is included in the data sampling defined by a site’s daily session limit. |
| _hjIncludedInSessionSample | gomo.ie | 1st Party | Set by HotJar, a site performance tool that creates aggregated heatmaps and anonymised session recordings. This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| _hjIncludedInSessionSample | shop.gomo.ie | 1st Party | Set by HotJar, a site performance tool that creates aggregated heatmaps and anonymised session recordings. This cookie is set to let Hotjar know whether a visitor is included in the data sampling defined by a site’s daily session limit. |
| _hjTLDTest | gomo.ie | 1st Party | Set by HotJar, a site performance tool that creates aggregated heatmaps and anonymised session recordings. When the Hotjar script executes, it tries to determine the most generic cookie path, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, Hotjar tries to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
| hjIncludedInSessionSample | script.hotjar.com | hotjar.com | Set by HotJar, a site performance tool that creates aggregated heatmaps and anonymised session recordings. This cookie is set to let Hotjar know whether a visitor is included in the data sampling defined by a site’s daily session limit. |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Name of Cookie | Host | 1st/3rd Party (name of 3rd Party) | Purpose |
|---|---|---|---|
| test_cookie | doubleclick.net | doubleclick.net | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
| test_cookie | doubleclick.net | doubleclick.net | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
| fr | facebook.com | facebook.com | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
| NID | google.com | google.com | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
| NID | google.com | google.com | This domain is owned by Facebook, which is the world’s largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the ‘Like’ button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. |
| IDE | doubleclick.net | doubleclick.net | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
| IDE | doubleclick.net | doubleclick.net | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
| www.facebook.com | www.facebook.com | This domain is owned by Facebook, which is the world’s largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the ‘Like’ button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. |