How do I find out my new number?
admin-ion2019-10-18T21:14:41+00:00Your new number will be printed on the SIM card holder that is delivered to you.
How do I activate and set up my new SIM?
admin-ion2024-12-17T09:01:07+00:00Pop the SIM card into your phone Scratch the panel on the SIM holder to reveal your unique PIN and PUK number Enter the PIN when prompted on your [...]
My SIM hasn’t arrived?
admin-ion2024-12-20T11:13:23+00:00If your GoMo SIM hasn’t arrived after 10 working days, please get in touch with us by clicking on the chat icon in the bottom right of the screen [...]
Will you let me know when my SIM is on the way?
admin-ion2019-10-18T21:19:15+00:00Once your order is out for delivery you will recieve an Email and SMS so you know exactly when it will arrive. Remember, the order will be delivered to the [...]
How long will it take to get my SIM and how will it be delivered?
admin-ion2024-12-20T11:12:51+00:00Your SIM will be delivered to the delivery address on your order confirmation within 10 days by registered post. You will need to sign for your delivery. [...]
Why do I need to register for MyGoMo?
admin-ion2019-10-18T20:35:55+00:00MyGoMo is the best way to manage your account, check your bills, make a payment and much more.
My phone is locked to a network, what do I do?
admin-ion2024-12-17T08:56:05+00:00If your phone is locked to your current provider, you will need to contact them to get a phone unlock code. This is known as NUC (Network Unlock Code) [...]
How do I register for MyGoMo?
admin-ion2019-10-21T21:16:30+00:00Once your order has been placed you'll receive an email from us to verify your email and set up your account. Just click the link in the email you receive [...]
What credit checks and security deposits are required?
admin-ion2020-01-15T09:01:07+00:00To buy a SIM from GoMo, you will need a valid Credit/Debit Card. There is an upfront once off activation fee. Your card will then be used for your [...]
How do I order a GoMo SIM?
admin-ion2019-10-25T17:30:12+00:00All you have to do is visit our shop and follow theses simple steps. You will need: - A valid email address - A valid mobile number - Your [...]