If you received an SMS that your move was rejected here are some of the reasons why:

1. We tried to move your number but it isn’t available from the network you supplied to us when scheduling your move.
2. The account number you gave us for your current network was incorrect or unavailable.
3. You can check your account number on your phone bill from your previous network provider.
4. We tried to move your number but there is already a move in progress for the number you gave us.

You can check the status of your move or reschedule your move via your MyGoMo account. Double check that you are using the correct account details and current network provider.