How do I cancel my account?

If you wish to cancel, you will need to provide 30 days notice.

Once you provide this to us, you will be charged for 30 days service. If you wish to keep your mobile number, you will need to port out to another network within these 30 days.

If you do not wish to retain your mobile number, you will continue to have service for the 30 day notice period. After this time has elapsed, your account and mobile number will cease.

To contact us to arrange a cancellation, click on the link here and select the chat icon in the bottom right hand side of the screen.