Can I keep my existing mobile phone number?

Yes! Simply select ‘Keep My Number’ as you are going through our Shop or you can move your number after you receive your SIM via your MyGoMo account. Please note, all SIMs are active once they arrive.

Enter the number you want to keep and click ‘Get Verification Code’. You will receive an SMS with a code which you can enter into the verification code box.Enter the date and time you’d like your number to move – this date must be 3 days in the future if you schedule this move when ordering your SIM.

Enter your account type and account number from your current provider. Your account number is available on your bill from your current provider.Your number will start to move on at the time / date you select and will take up to 24 hours to complete.

For customers who are moving to GoMo from an account with multiple mobiles it can take up to 48 hours to complete.If you decide to move your number at a later date you can schedule this in your MyGoMo account.