What happens if I don’t pay my bill?

All GoMo bills due must be paid on or before the date specified on the bill. This normally allows a period of 7 days after the bill date for payment.

If you do not pay your account by the due date we may restrict your service. Before doing this we will endeavour to contact you to remind you that your bill is overdue.

Should your service be restricted in this manner you will still be able to contact the emergency services via 112 or 999.

If after we restrict service in this way your balance remains outstanding, your account may be terminated. At this point you will no longer be able to contact the emergency services and will receive your final bill.