My first bill is higher than expected?

2019-10-21T21:06:56+00:00

Your bill may be higher than expected due to one of the following reasons: Add-ons: Did you purchase any add-ons throughout the month? Roaming: Have you recently been abroad? Click [...]

My first bill is higher than expected?2019-10-21T21:06:56+00:00

Where can I view my bill?

2019-10-18T19:24:11+00:00

Your bill can be viewed in your My Bills section of your MyGoMo account, this balance reflects all bills issued to date and unpaid.

Where can I view my bill?2019-10-18T19:24:11+00:00

What day will my number move to GoMo?

2024-12-20T11:12:06+00:00

If your number doesn't appear to have moved, please check you have the GoMo SIM in your handset. If you already have the GoMo SIM in your handset, you [...]

What day will my number move to GoMo?2024-12-20T11:12:06+00:00

How long does the moving process take?

2019-12-19T10:41:06+00:00

Moving your number to GoMo will take up to 24 hours to complete from the time/date you selected to schedule your move from. For customers who are moving to GoMo [...]

How long does the moving process take?2019-12-19T10:41:06+00:00

Can I keep my existing mobile phone number?

2024-12-17T09:30:13+00:00

Yes! Simply select ‘Keep My Number’ as you are going through your purchase in our eStore. Alternatively, you can move your number after you receive your SIM via your [...]

Can I keep my existing mobile phone number?2024-12-17T09:30:13+00:00

How do I transfer my contacts to my new SIM?

2024-12-17T09:01:42+00:00

The easiest way to ensure you don’t lose any of your contacts is to transfer/merge them from your existing SIM to your phone. Your contacts will then be saved [...]

How do I transfer my contacts to my new SIM?2024-12-17T09:01:42+00:00

My SIM has been lost/stolen/damaged

2024-12-17T09:33:05+00:00

If your SIM has been lost, stolen or damaged you can order a replacement SIM on your MyGoMo account. Simply go to the ‘Account Details’ section, choose 'Replace / [...]

My SIM has been lost/stolen/damaged2024-12-17T09:33:05+00:00

Where do I find my SIM PIN and PUK?

2019-10-21T21:20:09+00:00

Your PIN and PUK are printed on the back of your SIM card holder, just scratch the panel to reveal the details. You can also find your PIN and PUK [...]

Where do I find my SIM PIN and PUK?2019-10-21T21:20:09+00:00
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