My first bill is higher than expected?

2019-10-21T21:06:56+00:00

Your bill may be higher than expected due to one of the following reasons: Add-ons: Did you purchase any add-ons throughout the month? Roaming: Have you recently been abroad? Click [...]

My first bill is higher than expected?2019-10-21T21:06:56+00:00

Where can I view my bill?

2019-10-18T19:24:11+00:00

Your bill can be viewed in your My Bills section of your MyGoMo account, this balance reflects all bills issued to date and unpaid.

Where can I view my bill?2019-10-18T19:24:11+00:00

What day will my number move to GoMo?

2019-12-19T10:46:09+00:00

Your number will start to move to GoMo on the date and time you selected. It will take up to 24 hours to complete from this time. For customers who [...]

What day will my number move to GoMo?2019-12-19T10:46:09+00:00

How long does the moving process take?

2019-12-19T10:41:06+00:00

Moving your number to GoMo will take up to 24 hours to complete from the time/date you selected to schedule your move from. For customers who are moving to GoMo [...]

How long does the moving process take?2019-12-19T10:41:06+00:00

Can I keep my existing mobile phone number?

2021-03-19T07:34:24+00:00

Yes! Simply select ‘Keep My Number’ as you are going through our Shop or you can move your number after you receive your SIM via your MyGoMo account. Please note, [...]

Can I keep my existing mobile phone number?2021-03-19T07:34:24+00:00

How do I transfer my contacts to my new SIM?

2019-10-18T21:16:45+00:00

The easiest way to ensure you don't lose any of your contacts is to transfer them from your existing SIM to your phone. Your contacts will then be saved on [...]

How do I transfer my contacts to my new SIM?2019-10-18T21:16:45+00:00

My SIM has been lost/stolen/damaged

2021-02-15T11:07:19+00:00

If your SIM has been lost, stolen or damaged you can order a replacement SIM on your MyGoMo account. Simply go to the 'Account Details' section to order your replacement [...]

My SIM has been lost/stolen/damaged2021-02-15T11:07:19+00:00

Where do I find my SIM PIN and PUK?

2019-10-21T21:20:09+00:00

Your PIN and PUK are printed on the back of your SIM card holder, just scratch the panel to reveal the details. You can also find your PIN and PUK [...]

Where do I find my SIM PIN and PUK?2019-10-21T21:20:09+00:00
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