What are my allowances?
admin-ion2019-10-21T20:57:56+00:00To see your Calls, Texts and Data allowances go to our Fair Usage Policy here.
How much will calls, texts and Data cost if I go out of bundle?
admin-ion2025-03-20T08:46:59+00:00Charges will vary based on type of usage and location. All Calls, 10,000 Texts, All Data and 19GB of 5G EU Roaming data are included in your plan. Texts [...]
How do I pay my outstanding bill?
admin-ion2019-10-03T13:56:27+00:00Simply log into MyGoMo, go to My Payments and click on "Pay Now" to pay an outstanding bill.
How do I view and print my bill?
admin-ion2019-11-11T12:44:45+00:00You can access your bills by selecting "My Bills" from the menu in your MyGoMo account. Up to 12 months of bills can be downloaded in PDF format which you [...]
Where can I see any credits, refunds or adjustments to my bill?
admin-ion2019-10-21T21:01:43+00:00Simply log into MyGoMo, go to My Payments. Scroll to the Transaction History section and you will see all payments, refunds, credits and adjustments. These will be reflected in your [...]
When is my bill due for payment?
admin-ion2019-10-03T14:10:43+00:00A bill notification email will be sent to you on the 1st of each month when your bill is created and payment will be taken using the credit/debit card registered [...]
What to expect in my first bill?
admin-ion2019-10-03T14:12:02+00:00Your first bill will be for the price of the plan you selected plus any out of bundle usage you've incurred from the date you signed up to the [...]
I want to change my payment details?
admin-ion2019-10-03T14:13:28+00:00To change your payment details log into your MyGoMo account, go to the My Payments section and here you can manage and update your payment details. [...]
How do I get or view an itemised bill?
admin-ion2021-03-03T14:46:59+00:00If you need an itemized bill please log into your MyGoMo account and view your bill within your My Bills section. Note: GoMo uses the eir network to provide you [...]
How will I know my latest bill is available?
admin-ion2024-12-17T09:03:28+00:00You will receive a bill notification via email, if you haven’t received this notification, check the ‘My Bills’ section of your MyGoMo account.