If you are having trouble activating your eSIM follow the steps below:
- Restart your device: A simple reboot can resolve minor software glitches affecting your eSIM.
- Toggle airplane mode: Turn airplane mode on for a few seconds and then off to refresh your connection.
- Check your eSIM selection: Go to your phone’s mobile/connection settings and confirm the correct eSIM profile is selected for mobile data, calls, and texts.