Do I need to use a pin code with my eSIM?
admin-ion2025-09-17T07:08:13+00:00No, unlike physical SIM cards, eSIM doesn't require you to use a pin code. However, you can turn this on if you prefer.
What is an eSIM?
admin-ion2025-10-30T09:53:06+00:00An eSIM is a digital SIM card built into your mobile phone. An eSIM allows you to activate a mobile plan without needing a physical SIM card and it [...]
Can I install more than one eSIM on my phone?
admin-ion2025-09-17T06:46:41+00:00Yes, once your phone is compatible you can have multiple eSIM profiles on your phone. However you can only have 2 SIMs active at any one time. [...]
Is the GoMo eSIM compatible with wearable devices?
admin-ion2025-09-17T06:45:13+00:00Unfortunately we do not currently support eSIM for wearable devices such as smart watches.
Can I have an eSIM and physical SIM on one phone?
admin-ion2025-09-17T06:44:27+00:00Yes, once your phone supports dual sim you can have an eSIM and a physical SIM. Many smartphones including both Android and iPhone have this functionality allowing you to [...]
How do I know if my phone is eSIM compatible?
admin-ion2025-09-17T06:43:29+00:00You need to see if your phone has an EID number as only eSIM compatible phones will have this unique number. In your phone settings: For Android devices - [...]
How long will it take to receive an eSIM?
admin-ion2025-10-30T09:55:20+00:00If you've ordered an eSIM, you'll recieve your eSIM instantly once your order is processed. An email will then be sent to you with a step by step guide [...]